Contact Selma Water Restoration

What can you do while you wait for the crew in Selma?

Start by making the area safe, then cut off the water at the closest valve you can reach. You don't need to clean anything up before you call.

• Stay out of standing water that's touching outlets or extension cords, and keep kids and pets out of that room.
• Shut off the water at the main valve if you can't find the source fast. Basement homes usually have it near the water meter where the service line enters.
• Older sewer lines can back up during heavy rain. If that's what you're seeing, keep everyone out of the water and stop using the plumbing until the crew arrives.
• Frozen pipes usually split in outside walls or unheated spaces. Close the main valve, and don't try to thaw the pipe with an open flame.
• Lift furniture onto blocks or move it to a dry room if you can do it safely, and leave heavy pieces for the crew.
• The EPA's mold guide puts the drying window at 24 to 48 hours for water damaged areas and items, so the sooner the crew can start, the better your odds of keeping mold out.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What details help the crew show up ready in Selma?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Whether you were able to close the main valve.
• Whether it's clean water from a supply line or water that came up from a drain.
• Whether the basement walls are wet or just the floor.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• A good callback number, in case the call drops.
• If any outlets or appliances are in the water.
• If you plan to file a claim, which company your policy is with.

Answer what you can, and the crew will fill in the rest during the first visit.

What will the crew do first when they arrive?

When the crew walks in, they look for where the water started and make sure it can't keep coming.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

If the water came from a drain, the crew treats it as contaminated, which means cleaning the area and removing materials that can't be cleaned.

If you go ahead, the crew removes standing water, sets up drying equipment and checks the readings on return visits until the wet materials are dry.

What's worth knowing about water damage in Selma homes?

Many Selma streets have bungalow, cottage, farmhouse style and ranch homes. You'll find full basements and crawl spaces around town, and the crew plans the drying differently for each. Original clay sewer laterals are common in older homes here and are worth mentioning when a drain backs up. Galvanized supply lines still turn up in older homes here, and they're a common source of leaks at threaded joints. Mention any of this when you call, and the crew will plan around it.

What parts of Selma and nearby towns do we cover?

You can reach the crew from anywhere in Selma, including these neighborhoods:

• North Albany Street District
• East Street / Jackson Street Corridor · basements are common
• Railroad Street Residential Area · most with basements
• Outskirts Subdivisions · finished basements are common
• Muncie Street Area · homes from the 1950s to 1970s, most with basements

This number also takes calls from nearby Albany, Eaton, Yorktown and Gaston. For addresses near the edge of the service area, call and the team will check whether a crew can get there. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What should you know before you call?